Privacy Policy

K. Brooks Junk Removal LLC (“K. Brooks,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect information obtained through kbrooksjunkremoval.com, phone calls, text messages, forms, and automated chat systems.

1. Information We Collect

• Name, phone number, email address, and service address
• Photos or videos you voluntarily send for quoting purposes
• Information entered into contact forms or chatbots
• Call logs, text messages, and communication history
• IP address, device type, browser, and usage data

2. Chatbot & Automated Data Collection

This website uses automated chatbots and AI-assisted tools to respond to inquiries, collect service details, and generate estimates. Information submitted through these systems may be stored, logged, and reviewed by K. Brooks Junk Removal LLC for business purposes.

You acknowledge that chatbot responses are informational only and do not constitute binding quotes, guarantees, or contractual obligations.

3. How We Use Your Information

• Provide quotes and schedule junk removal services
• Respond to inquiries and customer support requests
• Improve website performance, services, and customer experience
• Internal record keeping and business operations
• Legal, compliance, and fraud-prevention purposes

4. SMS, Calls & Consent

By submitting your phone number, you consent to receive calls and text messages from K. Brooks Junk Removal LLC regarding quotes, scheduling, and service updates. Message and data rates may apply. Consent is not a condition of purchase.

5. Information Sharing

We do not sell your personal information. Data may be shared only with:

• Service providers (CRM, chatbot, hosting, analytics)
• Payment processors (if applicable)
• Legal or regulatory authorities when required by law

6. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Services

This site may use third-party tools such as analytics providers, chat platforms, and hosting services. We are not responsible for the privacy practices of third-party websites or platforms.

8. Limitation of Liability

K. Brooks Junk Removal LLC shall not be liable for any damages arising from the use of this website, chatbot interactions, communication delays, or reliance on automated responses.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

10. Contact Information

K. Brooks Junk Removal LLC
Woodbridge, VA
Phone: (703) 401-4207

Serving Woodbridge • Prince William County • Northern Virginia